ATS Keyword Library

Customer Success Manager Resume Keywords

Keywords recruiters and ATS filters look for in Customer Success Manager resumes within Customer Support.

Keywords by Category

Add these exact terms into your experience and skills sections

support(9 terms)

  • onboarding
  • account health
  • renewals
  • upsell
  • customer advocacy
  • gainsight
  • churnzero
  • salesforce
  • zoom

customer-success-manager(6 terms)

  • customer success manager
  • senior customer success manager
  • junior customer success manager
  • certified customer success manager (ccsm)
  • resolved
  • supported

How to Use These Customer Success Manager Keywords

Best practices to pass ATS filters without stuffing

  • Show CSAT, first-response and resolution metrics.
  • Spell out Certified Customer Success Manager (CCSM) in full, then add any abbreviation in brackets.
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Frequently Asked Questions

What keywords should a customer success manager resume include?

Onboarding, Account Health, Renewals, tools like Gainsight, and measurable impact.