Refund & Cancellation Policy

1. Nature of the service

Each credit you purchase unlocks one AI-generated resume analysis, which is delivered to your dashboard immediately and consumes third-party AI processing as soon as it runs. Because the service is delivered digitally and instantly, purchases are generally non-refundable once a credit has been used to generate a result.

2. When a refund is available

• You were charged but did not receive the credits you paid for, due to a technical error on our end.
• You were charged more than once for the same order due to a payment processing error.
• A scan you paid for failed to generate a result and the credit was not automatically restored to your account.

In these cases, contact us within 7 days of the transaction with your registered email and the payment ID shown in your Razorpay receipt, and we will investigate and issue a refund or restore your credits, whichever is appropriate.

3. When a refund is not available

• You are unsatisfied with the quality or wording of an AI-generated result that was successfully delivered.
• You purchased credits and simply changed your mind after they were used.
• You purchased credits and did not use them within a reasonable time.

4. How refunds are processed

Approved refunds are issued to the original payment method through Razorpay. Depending on your bank or payment provider, refunds may take 5–7 business days to reflect in your account after we initiate them.

5. Cancellations

Since there is no recurring subscription, there is nothing to cancel after a one-time credit purchase. If we introduce a subscription plan in the future, this section will be updated to describe how to cancel it.

6. Contact us

For refund requests or payment issues, email support gjain7524@gmail.com with your registered email and payment ID.